Recent Milestones

As the company prepares to celebrate its next decade, here are a few proud moments...

• 2009 - MSI participates in the Ultimate Hotel Technology Make-Over contest.


• 2009 - MSI introduces iPhone application.


• 2009 - MSI introduces Surface technology prototype for hotels.


• 2009 - MSI introduces CRM relationship with Libra.


• 2009 - MSI completed 100 conversions with Wyndham in 60 days.
• 2009 - MSI installs first Best Western Atrea brand.
• 2008 - MSI becomes first Corporation to lead a table with Open Table.
• 2008 - MSI introduces industry's first Consultant Round Table.
• 2008 - MSI installs 500th Best Western property.
• 2008 - MSI is HTNG Platinum partner.
• 2008 - MSI and Ronald McDonald House partner to open new house.
• 2008 - University of Virginia Darden School embraces Virtualization and MSI solutions.
• 2008 - MSI achieves Microsoft Gold Certification status.
• 2008 – MSI’s CC Direct completes Visa Payment Application Best Practice validation and achieves early PCI certification.
• 2008 – MSI delivers CRS interface to Hyatt’s Reserve system and executes aggressive rollout of 114 sites in 30 days.
• 2008 – MSI installs 250th Best Western Two-Way CRS Interface.
• 2008 – MSI completes roll-out of Place Point cashless POS to 114 Hyatt Place Properties.
• 2007 – MSI installs first Hyatt Place Franchisee in Milford, CT.
• 2007 – MSI installs the first NovaPlus Best Western Two-Way CRS at the Best Western Arroyo Roble Hotel in Sedona, AZ.
• 2006 – MSI marks 100th installation of WinPM, Best Western Two-Way CRS interface.
• 2006 – MSI implements Dedicated Brand Centric Support Model in its Customer Assistance Center.
• 2006 – MSI selected to show Place Point retail and self service, cashless POS at HITEC’s Guestroom 2010.
• 2006 – MSI and Trust announce innovative interface to benefit hotels and customers alike.
• 2006 – MSI develops interface to NCR self-service kiosk.
• 2006 – MSI selected for the Hyatt Place prototype in Lombard, IL.
• 2006 – USFS selects MSI’s WinPM to become first-ever “brand standard” PMS for Hawthorn Suites.
• 2005 – MSI partners with Pegasus to develop fully integrated interface between WinPM and ResView CRS.
• 2005 – MSI acquires the NovaPlus PMS with plans to develop a two-way CRS interface to Best Western.
• 2005 – MSI relocates to a new, larger headquarters in Phoenix, AZ.
• 2005 – MSI transitions 43 AmeriSuites properties from DOS PM to WinPM in 35 days.
• 2005 – USFS selects MSI as exclusive PMS provider for new construction and conversion Hawthorn Suites.
• 2004 – MSI debuts EnterprisePM, an optionally-hosted PMS with multi-property capability.
• 2004 – MSI introduces WinPM+Sales Driver to track sales activity for select-service properties.
• 2003 – MSI is first vendor to complete a two-way XML interface to Best Western’s Central Reservation System.
• 2002 – MSI integrates Hotel Data Systems (HDS) Central Reservations with WinPM for Prime Hospitality Corporation.
• 2001 – MSI launches Web Folio for Prime Hospitality, delivering paperless expense reports to over 100,000 IBM employees.
• 2001 – US Franchise Systems, Inc. endorses MSI as preferred PMS for Hawthorn Suites brand.
• 2000 – MSI launches WinSAM Sales & Catering System.
• 2000 – MSI celebrates 2,000th installation at the Hawthorn Suites in Phoenix, AZ.
• 2000 – MSI and Symbol Technologies, Inc. create wireless hand-held device for check-in/check-out.
• 1999 – MSI completes its three-tiered Windows-based PM System, WinPM.
• 1999 – Selected as preferred vendor for Bass Hotels and Resorts (now InterContinental Hotels Group) for new-open properties in the Holiday Inn, Holiday Inn Express and Crowne Plaza brands.
• 1998 – Staybridge Suites announces MSI as preferred PMS with integration to one of the industry’s first multi-lingual kiosks.
• 1998 – MSI installs its 1,000th system at the AmeriSuites, Tempe, AZ.
• 1997 – Selected by Best Western as a preferred PMS provider.
• 1997 – Corporate Track nominated by Microsoft Corporation for a Computerworld Smithsonian Award; also wins second place in the Microsoft Rad Award.
• 1997 – Selected by Cendant (now Wyndham Hotel Group) as one of three property management system providers for 5400 property roll-out.
• 1996 – Selected by Prime Motor Inns as the exclusive provider of property management systems (PMS) for all AmeriSuites, Homegate & Wellesley Inn properties throughout North America.
• 1996 – MSI’s AutoCheck, check-in/check-out system, wins IHM&RS Best of Show and Best New Technology Awards.
• 1994 – MSI Develops the industry’s first integrated Sales, Marketing and Catering System.
• 1994 – Selected by Sage Hospitality Corporation and Remington Hotel Corporation as preferred vendor of integrated software solutions.
• 1993 – MSI develops the industry’s first fully integrated Point of Sale (POS) System.
• 1993 – Selected by Servico Hotels & Resorts (now Lodgian) as preferred vendor of software solutions for its properties.
• 1992 – Selected by Amerihost Corporation to install MSI PMS in 85 properties throughout North America.
• 1991 – Named preferred vendor of computer software technology by HFS (now Wyndham Hotel Group).
• 1991 – MSI is incorporated in Phoenix, AZ.